Don't Deliver Training, Deliver Solutions That Drive Towards Business Success

We were recently asked to deliver some Supervisor Leadership training for a large organisation. Easy to say yes to this but there’s a significant risk of just providing training? Do we really know what the issues are and why the key stakeholders believe training will fix them?

Too often we just accept requests for training without fully understanding the real needs of the business and how training might contribute to solving these organisational issues. We must go back to the reasons for the request and seek to understand from the stakeholders what success would like if the problem was resolved. Only then can we see if there is a component of the solution that may involve training. It can be difficult holding these conversations when the person requesting the training seems to know what they want and are possibly more senior in the organisation. However, if we don’t ask the right questions and just deliver the training, how often have we seen training fail to deliver the results that were in fact needed. To help these initial conversations with senior executives and stakeholders we've created a list of questions to ask them. These will generate useful information for you to plan your initiative and at the same time generate stakeholder interest and engagement. If you would like a copy of these 14 questions we've provided a copy here:

Get the Learning Design Checklist!

3 Phases For Learning Transfer Success

March 05, 2020

As a Learning & Development professional, how do I ensure learning transfers to behaviour?

Don't Deliver Training, Deliver Solutions That Drive Towards Business Success

May 18, 2020

We were recently asked to deliver some Supervisor Leadership training for a large organisation. Easy

How Does Return On Expectations ROE For Learning Development Programs Create Greater Value For Organisations Than Return On Investment ROI

April 04, 2020

Return on Investment A constant challenge for learning and development professionals is to be able

How To Create Real Value Through Your Learning and Development - Use ROE Rather Than ROI

December 12, 2019

The most practical and effective way to show the value of an initiative is through return on expecta